Tradify Review 2026: Is It Worth It for Australian Trades?
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Tradify Review 2026: Is It Worth It for Australian Trades?


Tradify is a New Zealand-founded job management platform widely used by Australian trades businesses. It’s simpler than ServiceM8 and significantly cheaper than simPRO — which makes it an attractive option for small operators who are overwhelmed by the complexity of the market-leaders.

But for Australian electricians, simplicity comes with a compliance trade-off. Under the Home Building Act 1989 administered by NSW Fair Trading, electrical contractors must lodge a Certificate of Compliance for Electrical Work (CCEW) within 7 days of completing prescribed work — or face penalties of up to $22,000 per offence. Nationally, the Clean Energy Regulator requires solar installers to retain documentation demonstrating adherence to AS/NZS 5033 and AS/NZS 5139 for up to five years. Your job management platform either enforces this documentation workflow — or leaves it to technician discipline.

But simpler comes with trade-offs. This review gives you an honest picture of what Tradify does well, where it falls short, and who it actually suits in 2026.


What Tradify Does Well

Clean, simple interface

Tradify’s core strength is usability. The app is clean, intuitive, and fast to learn. Most trade business owners can set it up and be quoting within a few hours. There’s no complex onboarding, no configuration consultant required, and the mobile app works without a steep learning curve.

Quoting and invoicing

The quoting workflow is solid. Create a quote with line items, send it to a client for approval, convert to a job, and invoice on completion. The process is clean and works well for standard trade jobs. Xero and MYOB integration handles the accounting side.

Job tracking

Jobs are easy to create, assign to staff, and track through completion. The dashboard gives a clear view of what’s on, who’s doing it, and what’s overdue. For a small team doing straightforward work, it covers the basics well.

Pricing

At $35/user/month, Tradify is cheaper than ServiceM8 for solo operators ($35 vs $99 on ServiceM8’s Grow plan). For 1–2 users, the cost case is clear. The gap narrows at 3 users ($105 vs $99 on ServiceM8 Grow) and Tradify becomes more expensive at 4+ users.


Where Tradify Falls Short

CCEW compliance documentation

This is the most significant limitation for Australian electricians. NSW requires a Certificate of Compliance for Electrical Work (CCEW) for every prescribed electrical installation. ServiceM8 has a pre-built CCEW form built into the job workflow — the electrician completes it digitally on their phone, the customer signs on-screen, and it’s automatically emailed.

Tradify has no pre-built CCEW form. You can attach a PDF to a job, but there’s no structured digital form completion. For electrical businesses doing 5–20 jobs per week with regular CCEW requirements, this means maintaining a separate paper or PDF-based compliance process alongside your digital job system. That’s friction that defeats some of the purpose.

No client portal (base plan)

ServiceM8 includes a client portal at all plan levels — customers can log in to view job history, download certificates, and access invoices. Tradify doesn’t include this in the base product. For solar businesses wanting to give customers access to their installation documents, this is a gap.

Limited compliance form builder

Beyond CCEW, electrical businesses in other states need state-specific compliance forms (CES in VIC, CEC in SA, etc.). ServiceM8’s custom form builder lets you create structured digital forms for any compliance requirement. Tradify’s document attachment approach is less structured.

GPS and customer notification features

ServiceM8 includes real-time GPS tracking for field staff and the “On My Way” notification — customers get an automated SMS with a link to track the technician’s ETA. Tradify has basic GPS features but less developed customer notification tooling.


Pricing Comparison

Team sizeTradifyServiceM8
1 user$35/month$99/month (Grow)
2 users$70/month$99/month
3 users$105/month$99/month
5 users$175/month$199/month (Manage)
8 users$280/month$199/month
12 users$420/month$349/month (Unlimited)

At 1 user: Tradify is $64/month cheaper. At 3 users: ServiceM8 is $6/month cheaper — essentially the same cost. At 5+ users: ServiceM8 is meaningfully cheaper and includes more features.


Tradify vs ServiceM8 — Direct Comparison

FeatureTradifyServiceM8
CCEW compliance form❌ Not built-in✅ Pre-built, digital
Custom compliance formsLimited✅ Full form builder
Client portal❌ Not standard✅ Included
”On My Way” customer SMS❌ Limited✅ Full
Per-user pricing✅ Yes❌ No (job volume)
Cost for 3 staff~$105/month~$99/month
Cost for 8 staff~$280/month~$199/month
Mobile app qualityGoodExcellent
Setup timeVery fast (hours)Fast (1–2 days)
Learning curveVery lowLow
Xero integrationGoodExcellent (real-time)

The Verdict

Tradify is a solid, simple job management platform. For trades businesses where compliance documentation isn’t a daily critical workflow — painters, landscapers, general maintenance, plumbers with standard work — it does the job at a fair price.

For electricians specifically, the CCEW gap is a real problem. If you’re doing regular electrical installation work in NSW (or structured compliance documentation in any state), Tradify forces you to maintain a separate compliance workflow alongside your digital system. That friction costs you more time than the $64/month saving on a solo plan.

The honest recommendation:

  • Solo electrician, CCEW not a regular requirement → Tradify is fine
  • Solo electrician, NSW residential electrical installation work → ServiceM8 (the CCEW form alone is worth the difference)
  • 2+ staff electrical business → ServiceM8 (better features at comparable or lower cost)
  • Starting out, not sure yet → try both free trials; Tradify’s is easier to get started with but ServiceM8’s compliance depth shows its value after a few jobs

The Sparky’s Playbook — the free 12-chapter guide for Australian electricians covering licensing, EV charging, commercial solar, cash flow, tech stack, and building a business worth selling. Download free →

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