Tradify Review 2026: Is It Worth It for Australian Trades?
Tradify is a New Zealand-founded job management platform widely used by Australian trades businesses. It’s simpler than ServiceM8 and significantly cheaper than simPRO — which makes it an attractive option for small operators who are overwhelmed by the complexity of the market-leaders.
But for Australian electricians, simplicity comes with a compliance trade-off. Under the Home Building Act 1989 administered by NSW Fair Trading, electrical contractors must lodge a Certificate of Compliance for Electrical Work (CCEW) within 7 days of completing prescribed work — or face penalties of up to $22,000 per offence. Nationally, the Clean Energy Regulator requires solar installers to retain documentation demonstrating adherence to AS/NZS 5033 and AS/NZS 5139 for up to five years. Your job management platform either enforces this documentation workflow — or leaves it to technician discipline.
But simpler comes with trade-offs. This review gives you an honest picture of what Tradify does well, where it falls short, and who it actually suits in 2026.
What Tradify Does Well
Clean, simple interface
Tradify’s core strength is usability. The app is clean, intuitive, and fast to learn. Most trade business owners can set it up and be quoting within a few hours. There’s no complex onboarding, no configuration consultant required, and the mobile app works without a steep learning curve.
Quoting and invoicing
The quoting workflow is solid. Create a quote with line items, send it to a client for approval, convert to a job, and invoice on completion. The process is clean and works well for standard trade jobs. Xero and MYOB integration handles the accounting side.
Job tracking
Jobs are easy to create, assign to staff, and track through completion. The dashboard gives a clear view of what’s on, who’s doing it, and what’s overdue. For a small team doing straightforward work, it covers the basics well.
Pricing
At $35/user/month, Tradify is cheaper than ServiceM8 for solo operators ($35 vs $99 on ServiceM8’s Grow plan). For 1–2 users, the cost case is clear. The gap narrows at 3 users ($105 vs $99 on ServiceM8 Grow) and Tradify becomes more expensive at 4+ users.
Where Tradify Falls Short
CCEW compliance documentation
This is the most significant limitation for Australian electricians. NSW requires a Certificate of Compliance for Electrical Work (CCEW) for every prescribed electrical installation. ServiceM8 has a pre-built CCEW form built into the job workflow — the electrician completes it digitally on their phone, the customer signs on-screen, and it’s automatically emailed.
Tradify has no pre-built CCEW form. You can attach a PDF to a job, but there’s no structured digital form completion. For electrical businesses doing 5–20 jobs per week with regular CCEW requirements, this means maintaining a separate paper or PDF-based compliance process alongside your digital job system. That’s friction that defeats some of the purpose.
No client portal (base plan)
ServiceM8 includes a client portal at all plan levels — customers can log in to view job history, download certificates, and access invoices. Tradify doesn’t include this in the base product. For solar businesses wanting to give customers access to their installation documents, this is a gap.
Limited compliance form builder
Beyond CCEW, electrical businesses in other states need state-specific compliance forms (CES in VIC, CEC in SA, etc.). ServiceM8’s custom form builder lets you create structured digital forms for any compliance requirement. Tradify’s document attachment approach is less structured.
GPS and customer notification features
ServiceM8 includes real-time GPS tracking for field staff and the “On My Way” notification — customers get an automated SMS with a link to track the technician’s ETA. Tradify has basic GPS features but less developed customer notification tooling.
Pricing Comparison
| Team size | Tradify | ServiceM8 |
|---|---|---|
| 1 user | $35/month | $99/month (Grow) |
| 2 users | $70/month | $99/month |
| 3 users | $105/month | $99/month |
| 5 users | $175/month | $199/month (Manage) |
| 8 users | $280/month | $199/month |
| 12 users | $420/month | $349/month (Unlimited) |
At 1 user: Tradify is $64/month cheaper. At 3 users: ServiceM8 is $6/month cheaper — essentially the same cost. At 5+ users: ServiceM8 is meaningfully cheaper and includes more features.
Tradify vs ServiceM8 — Direct Comparison
| Feature | Tradify | ServiceM8 |
|---|---|---|
| CCEW compliance form | ❌ Not built-in | ✅ Pre-built, digital |
| Custom compliance forms | Limited | ✅ Full form builder |
| Client portal | ❌ Not standard | ✅ Included |
| ”On My Way” customer SMS | ❌ Limited | ✅ Full |
| Per-user pricing | ✅ Yes | ❌ No (job volume) |
| Cost for 3 staff | ~$105/month | ~$99/month |
| Cost for 8 staff | ~$280/month | ~$199/month |
| Mobile app quality | Good | Excellent |
| Setup time | Very fast (hours) | Fast (1–2 days) |
| Learning curve | Very low | Low |
| Xero integration | Good | Excellent (real-time) |
The Verdict
Tradify is a solid, simple job management platform. For trades businesses where compliance documentation isn’t a daily critical workflow — painters, landscapers, general maintenance, plumbers with standard work — it does the job at a fair price.
For electricians specifically, the CCEW gap is a real problem. If you’re doing regular electrical installation work in NSW (or structured compliance documentation in any state), Tradify forces you to maintain a separate compliance workflow alongside your digital system. That friction costs you more time than the $64/month saving on a solo plan.
The honest recommendation:
- Solo electrician, CCEW not a regular requirement → Tradify is fine
- Solo electrician, NSW residential electrical installation work → ServiceM8 (the CCEW form alone is worth the difference)
- 2+ staff electrical business → ServiceM8 (better features at comparable or lower cost)
- Starting out, not sure yet → try both free trials; Tradify’s is easier to get started with but ServiceM8’s compliance depth shows its value after a few jobs
Related Reading
- ServiceM8 vs Tradify 2026 — Which Is Better for Australian Trades?
- ServiceM8 Pricing 2026 — Plans and Real Costs
- ServiceM8 Review 2026 — Is It Worth It for Electricians?
- Electrical Job Management Software Australia 2026 — Buyer’s Guide
- Best Job Management Software for Electricians Australia 2026
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